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Best Price Guarantee Terms & Conditions

Bintang Warisan Hotel will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " Bintang Warisan Hotel Website" are the websites owned or operated by or on behalf of Bintang Warisan Hotel bearing the logo and branding of Bintang Warisan Hotel.

In the unlikely event that a lower price at Bintang Warisan Hotel is made available on a non-Bintang Warisan Hotel website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Bintang Warisan Hotel will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a Bintang Warisan Hotel Website, and at least 24 hours before the standard check-in time at Bintang Warisan Hotel.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by Bintang Warisan Hotel if it is incomplete or concerns a non-Bintang Warisan Hotel website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for Bintang Warisan Hotel, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • Bintang Warisan Hotel will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Bintang Warisan Hotel.
    • Bintang Warisan Hotel will convert any Competing Price offered in a different currency than the price made available through the Bintang Warisan Hotel Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Bintang Warisan Hotel when honoring a lower price.
    • Bintang Warisan Hotel may deny claims where the difference between the Competing Price and the price on the Bintang Warisan Hotel Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a Bintang Warisan Hotel Website, and Bintang Warisan Hotel is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Bintang Warisan Hotel website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Bintang Warisan Hotel and must make a reservation in the manner communicated by Bintang Warisan Hotel within 24 hours from receipt of the communication or local check-in time at Bintang Warisan Hotel Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the Bintang Warisan Hotel Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Bintang Warisan Hotel\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • Bintang Warisan Hotel has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Bintang Warisan Hotel reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • Bintang Warisan Hotel may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Bintang Warisan Hotel determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Bintang Warisan Hotel Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of Bintang Warisan Hotel.
  • Void where prohibited by law. Bintang Warisan Hotel reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

Bintang Warisan Hotel in Kuala Lumpur, Malaysia

A Malaysian Heritage

Beyond its colonial decor and marble floors, Bintang Warisan Hotel in Kuala Lumpur, Malaysia has preserved a legacy of hospitality that can last for centuries.

Upon reaching our address in Jalan Bukit Bintang, you will be welcomed by a gracious staff.  There are 97 affordable rooms that offer comfort that will only enhance your hotel experience. Key amenities include Wi-Fi Internet access, air-conditioning, and a TV with in-house movies. Our accommodations offer spaces that exude the Old-World glamour of the country’s pre-Independence era. Yet, it does not compromise in delivering contemporary ease.

Finally, after you’ve had time to rest, indulge in delightful meals at The Heritage Coffeehouse and explore the capital as you wish. The hotel’s prime location in the Golden Triangle gives you access to popular attractions. You will be able to experience the best of Kuala Lumpur’s destinations and nightlife.

Timeless Style, Utter Comfort

The 10-storey Bintang Warisan Hotel offers thoughtfully furnished, fully carpeted rooms that are styled with the elegance of the colonial era. But don't let the classic beauty deceive you. Appointed with more than just the essential amenities, our living spaces are perfect for travellers pining for utmost pleasure. Among the things you will enjoy during your stay are a coffee/tea maker, ironing facilities, daily newspaper, and private toilet and bath, while baby cots and hair dryers may be requested. All rooms can be booked direct online.

Fine Malaysian Hospitality

Aside from offering remarkable accommodations at prices that won't break the bank, our hotel also promises true Malaysian hospitality with an array of hotel features tailored with your contentment in mind. During your retreat, you will have access to a cafe, safety deposit boxes, postal service, and a mechanized carpark. We also give you assistance on your car rental, currency exchange, and laundry needs. Room service is also provided. Furthermore, we have round-the-clock security and reception, while a doctor is always on call.

A Cosmopolitan Haven

Our hotel enjoys an address in the Bukit Bintang area. Always bustling with life and excitement, this prime shopping district presents visitors of the city a great collection of upscale shopping and streetside bargains, mixed among restaurants representing the many varied cuisines of a diverse nation. Hawker markets of Jalan Alor and Jalan Bukit Bintang and prime business and financial centres, such as the Putra World Trade Centre and Petronas Twin Towers, are also within walking distance to Bintang Warisan Hotel in Kuala Lumpur, Malaysia.